This privacy policy describes how Marilara Deign LLC ( “Marilara Design”, “we”, “us”) collects, processes, discloses, and protects personal information about you when you access or use our website located at https://marilaradesign.com/en (“Site”), and/or hire any services we provide, including but not limited to online consultation, Marie Kondo method, order/cleaning/habits consultation, home decor, art acquisition/consultation or other services (collectively, “Services”), as well as your rights in relation to your personal information.
As used in this policy, personal information is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, as well as a combination of pieces of information that could reasonably allow you or your household to be identified.
1. Collection of Personal Information
1.1 Types of Personal Information We Collect
In relation to our Site and Services, we may collect personal information of the types described below, depending upon how you interact with us:
(i) Identifiers, such as your name, home and/or mailing address, email address, unique online identifiers, IP address.
(ii) Additional customer records Information, which may include your telephone number, credit card, or financial account information.
(iii) Commercial information about you, such as records of products or services you purchased, considered, or consumed.
(iv) Internet or other network activity information, such as online browsing or search history, or information about your interaction with our website, apps, advertisements, or social media.
(v) Profile information, reflecting your preferences, feedback, opinions, characteristics, behavior, and attitudes, including inferences drawn from the above categories of collected information.
(vi) Other information we might use in order to provide the Services to you.
1.2 Sources of Collection
We may collect personal information about you from a variety of sources, including: (a) information we collect directly from you, (b) information we collect automatically, and (c) information we collect from other sources, all as described in more detail below.
1.2.1. Information we collect directly from you. We collect information you provide directly to us, such as when you fill out a form, or otherwise submit, send, or provide your information to us yourself.
1.2.2. Information we collect automatically. When you access or use our Site or interact with our advertising, marketing, social media, or other online features of our Services, we may collect standard information using various technologies. When you visit our Site, we may collect information related to your access and use of the Site and the device you used to access the Site, such as the type and version of your browser and operating system, hardware model, mobile network information, access times and dates, pages viewed, the referrer page from which you linked to our Site, and your IP address. We (and our service providers and other third parties) may also use technologies like cookies (small data files related to your site visit that are stored on your hard drive or in device memory) and web beacons/pixel tags (embedded electronic images that help deliver cookies and detect or measure events) to automatically collect information about your interaction with our Site, marketing, or social media. For more information on service providers and third parties with whom we share information in this way, see Section 3 on Information Sharing, below.
1.2.3. Information we collect from other sources. In connection with some of our Services, a third-party provides us your information or access to your information. In specific, as part of the process of certifying prospective consultants, they must provide services to a number of practice clients and present a practice tidying report on these consultations for our evaluation. To the extent a prospective certified consultant provides you services, we may collect profile information about you or your household from the prospective consultant, where the prospective consultant certifies that you have consented, including your name, address, and information about your household and living situation, including your family makeup, attitudes, aptitudes, and challenges with tidying up.
2. How we use your personal information and the basis on which we use it
2.1 For our business and commercial purposes.
In the course of providing our Site and Services, we collect and use your personal information for the following business and commercial purposes:
(i) To provide our Services or complete purchases or transactions you have initiated.
(ii) To process payments for your orders and refunds.
(iii) To authenticate your identity.
(iv) To communicate with you about transactions with us.
(v) To communicate content and marketing messages to you.
(vi) To create segments for our marketing messages.
(vii) To resolve your inquiries and requests.
(viii) To solicit your feedback and opinions.
(ix) To improve our Site, Services, and marketing.
(x) To comply with legal obligations.
(xi) To exercise or protect our rights.
(xii) To protect Marilara Design, you, or others
2.2. Non-Personal Information Use
In addition to the above uses for your personal information, we may aggregate and anonymize or de-identify any information collected about you in relation to the Site or Services, so that it is not identifiable to any individual consumer or household, and we may use that non-personal information for any purpose.
2.3 Legal basis
In compliance with laws of the European Union, we must have a legal basis to process your personal information. We process your personal information for the purposes described above, under the following legal bases:
(i) To fulfill our contractual obligations to you, for example to provide the Services you requested and invoices are paid correctly. Failure to provide certain information that is required or necessary for the performance of our contractual obligations to you may prevent or delay our fulfilment of these obligations, and we will inform you of the consequences of failure to provide required information.
(ii) To meet our legitimate interests as a business, for example to understand and analyze how you use our products and services, which allows us to improve, develop and provide new or better products and services. When we process personal information to meet our legitimate interests, we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests do not override your fundamental rights and freedoms.
(iii) On the basis of your consent; we may obtain your consent to collect and use certain types of personal information when we are required to do so by law (for example, in relation to our direct marketing activities, cookies and other tracking technologies). If we ask for your consent to process your personal information, you may withdraw your consent at any time by following the processes outlined herein to exercise your privacy rights, or by contacting us using the details at the end of this privacy notice.
3. Information Sharing
3.1 Disclosure of Information for Business and Commercial Purposes
We may disclose all the categories of collected personal information for business or commercial purposes to the following types of parties:
(i) Service providers. We may share your personal information as necessary with our service providers, business partners, and other third parties who perform services and other business operations for us or on our behalf, provided that such service providers shall be contractually prohibited from retaining, using, or disclosing your personal information for any other purpose. For example, we may engage other companies to provide us with internet service, data analytics, and operating systems and platforms, and to process secure payments, fulfill, ship, and deliver orders, manage event registrations, provide advertising and marketing services, send newsletters, content and marketing emails, and to support email and messaging services.
(ii) Law enforcement agencies, courts, regulators, and government authorities. We may share your personal information with these parties upon an official request where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect or defend our rights or the rights of any third party.
(iii) Asset purchasers. We may share your personal information with any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to contractually require that the entity to which we transfer your personal information uses it in a manner that is consistent with this privacy policy.
3.3 International Data Transfers
The recipients referred to above may be located outside the jurisdiction in which you are located (or in which we provide the Services). As a result, your personal information may be transferred to, stored, or otherwise processed in a country that is not regarded as ensuring an adequate level of protection for personal information in relation to your country of residence. In such cases we will put in place appropriate safeguards in accordance with applicable legal requirements to ensure that your data is adequately protected.
4. Your rights regarding your personal information and How to exercise your rights
4.1 Your privacy rights
You have certain rights regarding your personal information based on applicable local laws which may include the following rights:
(i) To Access your personal information/data portability – You have the right to request that we send you (or another organization, under certain conditions) a copy of your personal data in our possession, in a readily usable and portable format.
(ii) To Rectify the information we hold about you – You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
(iii) To Erase or Delete your personal information – You have the right to request that we erase or delete your personal information under certain conditions or subject to certain legal exceptions.
(iv) To Restrict our processing of your personal information – You have the right to request that we restrict our processing (collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure, making available, alignment or combination, restriction, erasure or destruction) of your personal information, under certain circumstances.
(v) To Object to our processing of your personal information – You have the right to object to our processing of your personal data, under certain circumstances.
(vi) To Opt out of certain sharing of your personal information including our selling, renting , releasing, disclosing, disseminating, making available, transferring, or otherwise communicating your personal information to another business for monetary or other valuable consideration.
(vii) To Lodge a Complaint with your local data protection authority, as set forth below.
(viii) Non-Discrimination – We will not discriminate against you for exercising any of your privacy rights by denying you goods or services, charging you different prices or rates for goods or services, including through granting others or denying you discounts or other benefits or imposing penalties, providing you a different level or quality of goods or services, or suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services if you exercise your rights to access or delete your personal information or opt-out out of its sale.
4.2 Exercising your privacy rights
To exercise your privacy rights, please contact us at:
Marilara Design LLC
951 Brickell Ave #407
Miami, FL 33131
Email: marilara@marilaradesign.com
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.
5. Additional Disclosures
5.1. Shine the Light
Certain States allow you to request certain details about how their information is shared with third parties for direct marketing purposes. We do not share your information with third parties for their direct marketing purposes.
5.2. Disclosure regarding the collection and sale of children’s personal information
This Site and our Services are intended for adults over 18 years of age, and we do not knowingly collect or sell personal information of minors under 18 years of age without affirmative authorization or without affirmative, verifiable consent from a parent for those under age 13.
6. Retention
We will only keep your personal information for so long as we have a legal basis on which to do so, including during such time as we have a relationship with you that requires the information, and thereafter, only as necessary to maintain our products and services records, or as required to comply with law, or if there are outstanding claims or complaints that will reasonably require your personal information to be retained.
7. Information Security and Storage
We implement technical and organizational measures to ensure a level of security appropriate to the risk to the personal information we process. These measures are aimed at ensuring the on-going integrity and confidentiality of personal information.
8. Changes to the Privacy Policy
We may modify or update this privacy policy from time to time, and will update this privacy policy if we change our privacy practices. We will notify you by posting an updated version with a new effective date on our Site. Where changes to this privacy policy fundamentally impact on the nature of the processing or make a material change in the purposes for which we collect or use your personal information, or otherwise have a substantial impact on you, we will provide you the option to consent or remove your data from our control before such change, or will only apply the change to data collected thereafter.